In addition to Margaret Court Arena's standard conditions of entry, please be advised that backpacks of any size and kind will not be permitted into Margaret Court Arena for this event. All other bags must be under 30x30cm.
Important information regarding re-sold tickets:
Margaret Court Arena and Chugg Entertainment would like to remind guests to take care when purchasing tickets to this show. While we strongly discourage it, we anticipate that some fans will have purchased tickets from outlets other than Ticketek Australia, our only authorized ticket seller. This means there is a chance that the tickets may be fraudulent or invalid, and won’t allow entry to the concert.
As this can often not be determined until the patron is entering the venue, we strongly advise parents who have purchased tickets from unauthorised outlets to wait until their children have successfully entered the venue before departing the area. For more information on re-sale tickets, please see our guide to avoiding ticket scalpers.
Advice for parents:
Parent waiting zone:
Parents wishing to wait for their children should pre-book their parking at the Northern or Eastern car park. Parents will only be permitted to wait inside Margaret Court Arena on the concourse from 9.30pm. No access will be provided to anyone without a ticket before this time. Please enter via the main entrance at Garden Square. All Venue Conditions of Entry must be adhered to and restricted items observed.
Drop off and pick up:
Drop off and pick up zones are available along Olympic Boulevard. Please be advised that an event at AAMI Park will cause significant pedestrian and vehicle congestion along Olympic Boulevard at the conclusion of the event. This will include a stop and hold for all traffic along Olympic Boulevard from approximately 9.45pm for up to 20 minutes to allow pedestrians to safely clear the area.
General Admission guests will queue and enter through the north west entry at the Tanderrum Bridge.
Reserve seat guests will queue and enter through the main enrance at Garden Square.
A venue map can be found here.
General Admission Wristbands
General Admission guests will queue and enter through the Tanderrum Bridge entrance. Upon entry, guests will be required to swap their ticket for a wristband to allow access to the floor. Staff will be located inside the Tanderrum Bridge Entrance.
Only hard copy tickets printed on Ticketek ticket stock are valid for access to the GA floor. Wristbanding staff will not accept printed Email/EZY tickets or mobile phone tickets. Any guests holding an Email/EZY or mobile ticket for the GA floor will be directed to scan out of the venue to the Box Office and exchange for a Hard Copy ticket, and may then re-enter the venue via security screening.
Guests wishing to keep their hard copy ticket as a memento from the event will be able to collect their tickets from the Information Booth (Opposite Door 7) after the show.
General Admission Queuing
Margaret Court Arena does not encourage guests to queue early, and queuing will not be permitted until 8am on the show day. Early arriving patrons please ensure you eat and drink throughout the day to look after yourself. Please be aware that queuing spaces are unsheltered.
Venue security will not be responsible for keeping the order of the line, the line will be self-policed, and we strongly encourage you to look after one another, and respect where each person is in the line. Everyone must join the back of the line on arrival, you may not hold spots in the line for people who have not yet arrived. There will be a Café open and drinking water fountains are available near the queuing area.
Camping within the Melbourne Park precinct is strictly prohibited.
Margaret Court Arena is committed to providing a safe and enjoyable environment for all patrons. Our staff are here to provide assistance and to enhance your opportunity to have a positive experience. Dancing in the General Admission area may subject patrons to high temperatures and strenuous physical contact and is done at your own risk. Patrons are advised to take note of the following guidelines prior to accessing the General Admission area.
- Keep hydrated
- Take breaks during the evening – go outside or move to the back of the floor to re-hydrate and cool down.
- Keep an eye on other patrons and assist them where possible.
- If you require assistance speak to a staff member in a yellow or blue shirt.
- First Aid assistance is available on the GA floor. Speak to a staff member in a yellow or blue shirt for assistance if required.
- Moshing, sitting on the shoulders of others and crowd surfing is prohibited. Patrons undertaking these activities may be asked to leave the venue.
Guests seated in the seating bowl will not be permitted to stand on the seats or in the aisles. Please be mindful of those around you. Any guest attempting access the floor without a General Admission ticket will be asked to leave the venue.
Global pop-phenom Billie Eilish, brings her 'When We All Fall Asleep, World Tour' to Australia this April and May!
Since the release of debut viral single 'ocean eyes', Billie's unique mixture of sinister lyrics, soaring melodies, and emotional deliveries has gained her legions of fans the world-over. Her multi-platinum catalogue features tracks like 'watch', 'idontwanttobeyouanymore', 'bellyache', and 'lovely (with Khalid)', plus heart-wrenching single 'when the party's over' which took out a top ten spot in triple j's Hottest 100.
'When We All Fall Asleep, Where Do We Go?' is the debut record from Billie Eilish, coming March 29, 2019. Highly anticipated, the release of album taster and video 'bury a friend', is one of the hottest tracks on the airwaves at the moment, garnering 4 million YouTube views in the first 24 hours. Billie Eilish will be supported by her brother and producer FINNEAS on this tour.
With a sea of accomplishments, and more to come, Billie Eilish's live shows will pull audiences between emotional spells and energetic moshes.
"Welcome, our new pop overlord… 2019 is hers." - NME
"Genius, bewitching and powerful, not only because of Eilish's talent, but the devotion, love and passion of the all the fans in that room." - Line of Best Fit
Only tickets purchased from our official ticketing partner; Ticketek, are valid for this event. Tickets purchased through any other sources may not be valid and you may not be admitted into the venue.